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Parts
Contact Information
Alpena
Phone:
989.354.4111 or 800.530.9991
Fax: 989.354.3190
Hours: Monday-Friday 7AM – 5:30 PM EST
Contact:
Harlow, Doug – ext. 1121
dharlow@besser.com
Mulka, Gerri – ext. 2148
gmulka@besser.com
Rasche, Stacie – ext. 2248
srasche@besser.com
Schellie, Kari - Ext. 1023
Customer Service Manager
direct office 989.354.1023
cell 989.906.5621
kschellie@besser.com
Boone
(Quinn Machine & Foundry)
Phone: 800.654.3127 (This number is routed to our
after hours message center)
Fax: 515.432.7742
Hours: Monday-Friday 7:30AM – 4PM CST
Compton,
California (CMC)
Phone: 310.537.5171
Fax: 310.537.5460
Hours: Monday-Friday 7AM – 3:30PM PST
Emden, Germany (OMAG)
Phone:
+49 4921/
805-555
Fax: +49 4921 8 05-186
Hours: Monday-Thursday 7AM–5PM CEST
Friday 7AM–3PM CEST
Contact:
Hoche, Carsten – ext. 248
choche@besser.com
Leibenzeder,Ralf – ext. 245
rleibenzeder@besser.com
Muenkewarf,
Stephan
– ext. 246
smuenkewarf@besser.com
Reuter,
Yvonne – ext. 249
Team Leader
mobile 49.170.5739.268
yreuter@besser.com
Holland
Phone: 616.399.5215 or 800.626.0415
Fax: 616.399.4026
Hours: Monday-Friday 8AM – 5PM EST
Contact:
Blahnik,
Rose – ext. 7835
rblahnik@besser.com
Miles,
Dave – ext. 7807
dmiles@besser.com
Wolters,
Dave – ext. 7806
dwolters@besser.com
Wolters,
Matt – ext. 7831
mwolters@besser.com
DeVriendt, Tim – ext. 7904
customer service manager
tdevriendt@besser.com
Holland
(Bins and Batching)
Phone: 616.399.5215 or 800.626.0415
Fax: 616.399.4026
Hours: Monday-Friday 8AM – 5PM EST
Contact:
Campos, Richard – ext. 7908
rcampos@besser.com
Mizar, Jennilyn – ext. 7901
jmizar@besser.com
Montreal (Proneq)
Phone: 450.966.3000 or 800.363.2400
Fax: 450.966.9550
Hours: Monday-Thursday 8AM – 5PM
Friday 8AM – 4PM EST
Contact:
Essiembre,
Numa – ext. 3015
nessiembre@besser.com
Richer,
Jean-Guy – ext. 3006
jricher@besser.com
Sioux
City
McCracken 800.621.7768 (This number is routed to our
after hours message center)
Hydrotile 800.747.1844 (This number is routed to our
after hours message center)
Fax: 712.277.1222
Hours: Monday-Friday 8AM – 5PM CST
Contact:
Urban, Brett—Ext. 168
Parts Sales Manager
burban@besser.com
Akerberg, Bob—Ext. 123
Customer Service Manager
bakerberg@besser.com
Copple, Brent—Ext. 118
Customer Service Manager
bcopple@besser.com
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General Information
Quick Telephone Guide
Main Phone 800.968.0444 or 989.354.4111
To reach:
-
Concrete representative, press 1
-
Bins & Batching specialist,
press 2
-
Product Handling specialist, press 3
-
Sales, press 5
-
Accounting and Finance, press 6
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Para Espanol, marque el 8*
If you know your party's 4-digit extension you may
dial it at any
time. For a spell-by-name directory,
press 9 or remain on the line
for additional
assistance.
*Besser Company ha cambiado el formato del menu telefonico para
atender las llamadas de nuestros clientes com mas eficiencia. Si
necesita ayuda en Espanol, por favor, marque el "8", y su llamada
sera transferida a una persona que le pueda atender.
After Hours Assistance
For immediate assistance after hours or
during holidays Besser staff can be contacted anytime by calling
989.354.4111, 800.968.0444 or 800.530.9991. Simply leave a message with our
after-hours message center and the appropriate representative will return your call. Parts and technical assistance is
available for your convenience 24 hours a day, 7 days per week. If you have
comments regarding this new service please contact Kari Schellie by e-mail
kschellie@besser.com or phone 989.354.1023 or after hours at
989.906.5621. Your input is appreciated!
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